Video informal technology

Ronald E. Rice, Robert S. Fish, Robert E. Krait, Robert E. Root

Research output: Contribution to journalArticlepeer-review

1 Scopus citations


This article examines in detail a single attempt to use video telephony for the type of informal communication that is common among people who are physically collocated. It presents an evaluation of a desktop video telephony system deployed in 1990. One can consider the evaluation reported here as a case study both in using video for spontaneous conversation and in applying social science theory and method to the task of system design and evaluation.

Original languageEnglish (US)
Pages (from-to)48-61
Number of pages14
JournalCommunications of the ACM
Issue number1
StatePublished - Jan 1993

All Science Journal Classification (ASJC) codes

  • General Computer Science


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