Video informal technology

Ronald E. Rice, Robert S. Fish, Robert E. Krait, Robert E. Root

Research output: Contribution to journalArticle


This article examines in detail a single attempt to use video telephony for the type of informal communication that is common among people who are physically collocated. It presents an evaluation of a desktop video telephony system deployed in 1990. One can consider the evaluation reported here as a case study both in using video for spontaneous conversation and in applying social science theory and method to the task of system design and evaluation.

Original languageEnglish (US)
Pages (from-to)48-61
Number of pages14
JournalCommunications of the ACM
Issue number1
StatePublished - Jan 1993

All Science Journal Classification (ASJC) codes

  • Computer Science(all)

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    Rice, R. E., Fish, R. S., Krait, R. E., & Root, R. E. (1993). Video informal technology. Communications of the ACM, 36(1), 48-61.