Variational optimization for call center staffing

Robert C. Hampshire, William A. Massey

Research output: Chapter in Book/Report/Conference proceedingConference contribution

6 Scopus citations
Original languageEnglish (US)
Title of host publicationTAPIA'05 - 2005 Richard Tapia Celebration of Diversity in Computing Conference
PublisherIEEE Computer Society
Pages4-6
Number of pages3
ISBN (Print)1595932577, 9781595932570
DOIs
StatePublished - Jan 1 2005
EventTAPIA'05 - 2005 Richard Tapia Celebration of Diversity in Computing Conference - Albuquerque, NM, United States
Duration: Oct 19 2005Oct 22 2005

Publication series

NameTAPIA'05 - 2005 Richard Tapia Celebration of Diversity in Computing Conference

Other

OtherTAPIA'05 - 2005 Richard Tapia Celebration of Diversity in Computing Conference
CountryUnited States
CityAlbuquerque, NM
Period10/19/0510/22/05

All Science Journal Classification (ASJC) codes

  • Artificial Intelligence
  • Computational Theory and Mathematics

Keywords

  • Asymptotic methods
  • Call centers
  • Limit theorems
  • Variational calculus

Cite this

Hampshire, R. C., & Massey, W. A. (2005). Variational optimization for call center staffing. In TAPIA'05 - 2005 Richard Tapia Celebration of Diversity in Computing Conference (pp. 4-6). [1570863] (TAPIA'05 - 2005 Richard Tapia Celebration of Diversity in Computing Conference). IEEE Computer Society. https://doi.org/10.1109/rtcdc.2005.201631