Using website referrals to identify unreliable content rabbit holes

Kevin T. Greene, Mayana Pereira, Nilima Pisharody, Rahul Dodhia, Juan Lavista Ferres, Jacob N. Shapiro

Research output: Contribution to journalArticlepeer-review

Abstract

Does the URL referral structure of websites lead users into ‘rabbit holes’ of unreliable content? Past work suggests algorithmic recommender systems on sites like YouTube lead users to view more unreliable content. However, websites without algorithmic recommender systems have financial and political motivations to influence the movement of users, potentially creating browsing rabbit holes. We address this gap using browser telemetry that captures referrals to a large sample of domains rated as reliable or unreliable information sources. Our results suggest the incentives for unreliable sites to retain and monetise users create rabbit holes. After landing on an unreliable site, users are very likely to be referred to another page on the site. Further, unreliable sites are better at retaining users than reliable sites. We find less support for political motivations. While reliable and unreliable sites are largely disconnected from one another, the probability of traveling from one unreliable site to another is relatively low. Our findings indicate the need for additional focus on site-level incentives to shape traffic moving through their sites.

Original languageEnglish (US)
JournalBehaviour and Information Technology
DOIs
StateAccepted/In press - 2024

All Science Journal Classification (ASJC) codes

  • Developmental and Educational Psychology
  • Arts and Humanities (miscellaneous)
  • General Social Sciences
  • Human-Computer Interaction

Keywords

  • misinformation
  • rabbit hole
  • web navigation

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