UCap: An internet data management tool for the home

Marshini Chetty, Hyojoon Kim, Srikanth Sundaresan, Sam Burnett, Nicholas G. Feamster, W. Keith Edwards

Research output: Chapter in Book/Report/Conference proceedingConference contribution

10 Scopus citations

Abstract

Internet Service Providers (ISPs) have introduced "data caps", or quotas on the amount of data that a customer can download during a billing cycle. Under this model, Internet users who reach a data cap can be subject to degraded performance, extra fees, or even temporary interruption of Internet service. For this reason, users need better visibility into and control over their Internet usage to help them understand what uses up data and control how these quotas are reached. In this paper, we present the design and implementation of a tool, called uCap, to help home users manage Internet data. We conducted a field trial of uCap in 21 home networks in three countries and performed an indepth qualitative study of ten of these homes. We present the results of the evaluation and implications for the design of future Internet data management tools.

Original languageEnglish (US)
Title of host publicationCHI 2015 - Proceedings of the 33rd Annual CHI Conference on Human Factors in Computing Systems
Subtitle of host publicationCrossings
PublisherAssociation for Computing Machinery
Pages3093-3102
Number of pages10
ISBN (Electronic)9781450331456
DOIs
StatePublished - Apr 18 2015
Event33rd Annual CHI Conference on Human Factors in Computing Systems, CHI 2015 - Seoul, Korea, Republic of
Duration: Apr 18 2015Apr 23 2015

Publication series

NameConference on Human Factors in Computing Systems - Proceedings
Volume2015-April

Other

Other33rd Annual CHI Conference on Human Factors in Computing Systems, CHI 2015
CountryKorea, Republic of
CitySeoul
Period4/18/154/23/15

All Science Journal Classification (ASJC) codes

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design

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    Chetty, M., Kim, H., Sundaresan, S., Burnett, S., Feamster, N. G., & Edwards, W. K. (2015). UCap: An internet data management tool for the home. In CHI 2015 - Proceedings of the 33rd Annual CHI Conference on Human Factors in Computing Systems: Crossings (pp. 3093-3102). (Conference on Human Factors in Computing Systems - Proceedings; Vol. 2015-April). Association for Computing Machinery. https://doi.org/10.1145/2702123.2702218