TY - GEN
T1 - Redefining Research Crowdsourcing Incorporating Human Feedback with LLM-Powered Digital Twins
AU - Chan, Amanda
AU - Di, Catherine
AU - Rupertus, Joseph
AU - Smith, Gary D.
AU - Rao, Varun Nagaraj
AU - Ribeiro, Manoel Horta
AU - Monroy-Hernández, Andrés
N1 - Publisher Copyright:
© 2025 Copyright held by the owner/author(s).
PY - 2025/4/26
Y1 - 2025/4/26
N2 - Crowd work platforms like Amazon Mechanical Turk and Prolific are vital for research, yet workers’ growing use of generative AI tools poses challenges. Researchers face compromised data validity as AI responses replace authentic human behavior, while workers risk diminished roles as AI automates tasks. To address this, we propose a hybrid framework using digital twins, personalized AI models that emulate workers’ behaviors and preferences while keeping humans in the loop. We evaluate our system with an experiment (n=88 crowd workers) and in-depth interviews with crowd workers (n=5) and social science researchers (n=4). Our results suggest that digital twins may enhance productivity and reduce decision fatigue while maintaining response quality. Both researchers and workers emphasized the importance of transparency, ethical data use, and worker agency. By automating repetitive tasks and preserving human engagement for nuanced ones, digital twins may help balance scalability with authenticity.
AB - Crowd work platforms like Amazon Mechanical Turk and Prolific are vital for research, yet workers’ growing use of generative AI tools poses challenges. Researchers face compromised data validity as AI responses replace authentic human behavior, while workers risk diminished roles as AI automates tasks. To address this, we propose a hybrid framework using digital twins, personalized AI models that emulate workers’ behaviors and preferences while keeping humans in the loop. We evaluate our system with an experiment (n=88 crowd workers) and in-depth interviews with crowd workers (n=5) and social science researchers (n=4). Our results suggest that digital twins may enhance productivity and reduce decision fatigue while maintaining response quality. Both researchers and workers emphasized the importance of transparency, ethical data use, and worker agency. By automating repetitive tasks and preserving human engagement for nuanced ones, digital twins may help balance scalability with authenticity.
KW - AI uncertainty
KW - MTurk
KW - Prolific
KW - crowd work
KW - digital twin
UR - https://www.scopus.com/pages/publications/105005757094
UR - https://www.scopus.com/pages/publications/105005757094#tab=citedBy
U2 - 10.1145/3706599.3720269
DO - 10.1145/3706599.3720269
M3 - Conference contribution
AN - SCOPUS:105005757094
T3 - Conference on Human Factors in Computing Systems - Proceedings
BT - CHI EA 2025 - Extended Abstracts of the 2025 CHI Conference on Human Factors in Computing Systems
PB - Association for Computing Machinery
T2 - 2025 CHI Conference on Human Factors in Computing Systems, CHI EA 2025
Y2 - 26 April 2025 through 1 May 2025
ER -