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Redefining Research Crowdsourcing Incorporating Human Feedback with LLM-Powered Digital Twins

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Crowd work platforms like Amazon Mechanical Turk and Prolific are vital for research, yet workers’ growing use of generative AI tools poses challenges. Researchers face compromised data validity as AI responses replace authentic human behavior, while workers risk diminished roles as AI automates tasks. To address this, we propose a hybrid framework using digital twins, personalized AI models that emulate workers’ behaviors and preferences while keeping humans in the loop. We evaluate our system with an experiment (n=88 crowd workers) and in-depth interviews with crowd workers (n=5) and social science researchers (n=4). Our results suggest that digital twins may enhance productivity and reduce decision fatigue while maintaining response quality. Both researchers and workers emphasized the importance of transparency, ethical data use, and worker agency. By automating repetitive tasks and preserving human engagement for nuanced ones, digital twins may help balance scalability with authenticity.

Original languageEnglish (US)
Title of host publicationCHI EA 2025 - Extended Abstracts of the 2025 CHI Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery
ISBN (Electronic)9798400713958
DOIs
StatePublished - Apr 26 2025
Event2025 CHI Conference on Human Factors in Computing Systems, CHI EA 2025 - Yokohama, Japan
Duration: Apr 26 2025May 1 2025

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

Conference2025 CHI Conference on Human Factors in Computing Systems, CHI EA 2025
Country/TerritoryJapan
CityYokohama
Period4/26/255/1/25

All Science Journal Classification (ASJC) codes

  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design
  • Software

Keywords

  • AI uncertainty
  • MTurk
  • Prolific
  • crowd work
  • digital twin

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