Networking for collaboration: Video telephony and media conferencing

Robert S. Fish, Robert E. Kraut

Research output: Chapter in Book/Report/Conference proceedingConference contribution


This tutorial provides a grounding in the fundamentals of video/audio/shared computer application conferencing systems that bring users at a distance into a common media space. It attempts to provide an understanding of both the technologies employed in these systems as well as what is known about their use and utility. An introduction to the concepts and terminology of video, audio, digital compression, transmission networks, and station equipment is provided. What people like and dislike about these systems, and the avenues that are being explored to overcome their shortcomings are discussed. In addition, there is a discussion of how these networks fit within an organizational context and what we know about what occurs in organizations when they are introduced.

Original languageEnglish (US)
Title of host publicationConference Companion on Human Factors in Computing Systems, CHI 1994
EditorsCatherine Plaisant
PublisherAssociation for Computing Machinery
Number of pages2
ISBN (Electronic)0897916514
StatePublished - Apr 28 1994
Externally publishedYes
EventConference on Human Factors in Computing Systems, CHI 1994 - Boston, United States
Duration: Apr 24 1994Apr 28 1994

Publication series

NameConference on Human Factors in Computing Systems - Proceedings


ConferenceConference on Human Factors in Computing Systems, CHI 1994
Country/TerritoryUnited States

All Science Journal Classification (ASJC) codes

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design


  • Collaboration
  • Computer conferencing and teleconferencing
  • Critical mass
  • Digital audio compression
  • Digital video compression
  • Echo cancellation and suppression
  • Evaluation/methodology
  • Groupware
  • Hands-free audio
  • Human factors
  • ISDN
  • Informal communication
  • Media richness
  • Multimedia information systems-video
  • Privacy
  • Shared computer applications
  • Synchronous interaction
  • Telecommunications networks
  • Videophone


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