Helping users shop for ISPs with internet nutrition labels

Srikanth Sundaresan, Nick Feamster, Renata Teixeira, Anthony Tang, W. Keith Edwards, Rebecca E. Grinter, Marshini Chetty, Walter De Donato

Research output: Chapter in Book/Report/Conference proceedingConference contribution

14 Scopus citations

Abstract

When purchasing home broadband access from Internet service providers (ISPs), users must decide which service plans are most appropriate for their needs. Today, ISPs advertise their available service plans using only generic upload and download speeds. Unfortunately, these metrics do not always accurately reflect the varying performance that home users will experience for a wide range of applications. In this paper, we propose that each ISP service plan carry a "nutrition label" that conveys more comprehensive information about network metrics along many dimensions, including various aspects of throughput, latency, loss rate, and jitter. We first justify why these metrics should form the basis of a network nutrition label. Then, we demonstrate that current plans that are superficially similar with respect to advertised download rates may have different performance according to the label metrics. We close with a discussion of the challenges involved in presenting a nutrition label to users in a way that is both accurate and easy to understand.

Original languageEnglish (US)
Title of host publicationProceedings of the 2nd ACM SIGCOMM Workshop on Home Networks, HomeNets'11
Pages13-18
Number of pages6
DOIs
StatePublished - 2011
Event2nd ACM SIGCOMM Workshop on Home Networks, HomeNets'11 - Toronto, ON, Canada
Duration: Aug 15 2011Aug 19 2011

Publication series

NameProceedings of the 2nd ACM SIGCOMM Workshop on Home Networks, HomeNets'11

Other

Other2nd ACM SIGCOMM Workshop on Home Networks, HomeNets'11
CountryCanada
CityToronto, ON
Period8/15/118/19/11

All Science Journal Classification (ASJC) codes

  • Computer Graphics and Computer-Aided Design
  • Computer Networks and Communications

Keywords

  • Access networks
  • BISMark
  • Benchmarking
  • Broadband networks

Fingerprint Dive into the research topics of 'Helping users shop for ISPs with internet nutrition labels'. Together they form a unique fingerprint.

  • Cite this

    Sundaresan, S., Feamster, N., Teixeira, R., Tang, A., Edwards, W. K., Grinter, R. E., Chetty, M., & De Donato, W. (2011). Helping users shop for ISPs with internet nutrition labels. In Proceedings of the 2nd ACM SIGCOMM Workshop on Home Networks, HomeNets'11 (pp. 13-18). (Proceedings of the 2nd ACM SIGCOMM Workshop on Home Networks, HomeNets'11). https://doi.org/10.1145/2018567.2018571