Data narratives: Uncovering tensions in personal data management

Janet Vertesi, Jofish Kaye, Samantha N. Jarosewski, Vera D. Khovanskaya, Jenna Song

Research output: Chapter in Book/Report/Conference proceedingConference contribution

20 Scopus citations

Abstract

We present an interview study of 34 participants in the US and Korea who described how they manage their personal data, from work files to family photos. Through their "data narratives" - Accounts of their data management practices, including device usage patterns and negotiations with system and brand ecosystems - we explore how individuals negotiate a complex, multi-service, and morally-charged sociotechnical landscape, balancing demands to share and to safeguard their data in appropriate ways against a shifting background of changing technologies, relationships, individuals, and corporations. We describe the guiding framework that people use to make decisions as a "moral economy" of data management, contributing to our understanding of context-specific system choices.

Original languageEnglish (US)
Title of host publicationProceedings of the 19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016
PublisherAssociation for Computing Machinery
Pages478-490
Number of pages13
ISBN (Electronic)9781450335928
DOIs
StatePublished - Feb 27 2016
Event19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016 - San Francisco, United States
Duration: Feb 27 2016Mar 2 2016

Publication series

NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW
Volume27

Other

Other19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016
CountryUnited States
CitySan Francisco
Period2/27/163/2/16

All Science Journal Classification (ASJC) codes

  • Software
  • Human-Computer Interaction
  • Computer Networks and Communications

Keywords

  • Data management
  • Data narratives
  • Data sharing
  • Privacy

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