TY - GEN
T1 - Conversational agents
T2 - 2019 CHI Conference on Human Factors in Computing Systems, CHI EA 2019
AU - Jacques, Richard
AU - Gerber, Elizabeth
AU - Luger, Ewa
AU - Wang, Dakuo
AU - Fslstad, Asbjsrn
AU - Grudin, Jonathan
AU - Monroy-Hernández, Andrés
N1 - Publisher Copyright:
© 2019 Copyright held by the owner/author(s).
PY - 2019/5/2
Y1 - 2019/5/2
N2 - In the last five years, work on software that interacts with people via typed or spoken natural language, called chatbots, intelligent assistants, social bots, virtual companions, non-human players, and so on, increased dramatically. Chatbots burst into prominence in 2016. Then came a wave of research, more development, and some use. The time is right to assess what we have learned from endeavouring to build conversational user interfaces that simulate quasi-human partners engaged in real conversations with real people. This workshop brings together people who developed or studied various conversational agents, to explore themes that include what works (and hasn't) in home, education, healthcare, and work settings, what we have learned from this about people and their activities, and social or ethical possibilities for good or risk.
AB - In the last five years, work on software that interacts with people via typed or spoken natural language, called chatbots, intelligent assistants, social bots, virtual companions, non-human players, and so on, increased dramatically. Chatbots burst into prominence in 2016. Then came a wave of research, more development, and some use. The time is right to assess what we have learned from endeavouring to build conversational user interfaces that simulate quasi-human partners engaged in real conversations with real people. This workshop brings together people who developed or studied various conversational agents, to explore themes that include what works (and hasn't) in home, education, healthcare, and work settings, what we have learned from this about people and their activities, and social or ethical possibilities for good or risk.
KW - Chatbots
KW - Conversational agents
KW - Conversational user interfaces
KW - Intelligent assistants
KW - Social bots
KW - Virtual companions
UR - http://www.scopus.com/inward/record.url?scp=85067276613&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85067276613&partnerID=8YFLogxK
U2 - 10.1145/3290607.3299034
DO - 10.1145/3290607.3299034
M3 - Conference contribution
AN - SCOPUS:85067276613
T3 - Conference on Human Factors in Computing Systems - Proceedings
BT - CHI EA 2019 - Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems
PB - Association for Computing Machinery
Y2 - 4 May 2019 through 9 May 2019
ER -