AR Exhibitions for Sensitive Narratives: Designing an Immersive Exhibition for the Museum of Memory in Colombia

Ana María Cárdenas Gasca, Jennifer Mary Jacobs, Andrés Monroy-Hernández, Michael Nebeling

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Augmented Reality (AR) in human rights museums and memorialization efforts can empower these initiatives to create stronger connections between audiences and victims; however, there is little research on the risks of depicting sensitive narratives through immersive technologies. We examined the opportunities and challenges of applying AR to memorialization by designing and deploying an AR application with a human rights museum in Colombia. We report lessons from our collaboration about navigating the risk of re-victimizing testimonial authors while creating engaging AR interactions. Furthermore, we report on a user study where participants interacted with our museum exhibition. Based on observations of our co-design process and the user study results, we discuss implications for immersive application design with strategies for selecting immersive content, balancing audience engagement, and identifying technology gaps. Finally, we reflect on the implications for collaborations between HCI researchers, human rights professionals, and organizations to inform designs involving sensitive narratives.

Original languageEnglish (US)
Title of host publicationDIS 2022 - Proceedings of the 2022 ACM Designing Interactive Systems Conference
Subtitle of host publicationDigital Wellbeing
PublisherAssociation for Computing Machinery, Inc
Pages1698-1714
Number of pages17
ISBN (Electronic)9781450393584
DOIs
StatePublished - Jun 13 2022
Event2022 ACM Designing Interactive Systems Conference: Digital Wellbeing, DIS 2022 - Virtual, Online, Australia
Duration: Jun 13 2022Jun 17 2022

Publication series

NameDIS 2022 - Proceedings of the 2022 ACM Designing Interactive Systems Conference: Digital Wellbeing

Conference

Conference2022 ACM Designing Interactive Systems Conference: Digital Wellbeing, DIS 2022
Country/TerritoryAustralia
CityVirtual, Online
Period6/13/226/17/22

All Science Journal Classification (ASJC) codes

  • Computer Graphics and Computer-Aided Design
  • Human-Computer Interaction
  • Software

Keywords

  • AR
  • augmented reality
  • memory museum
  • Museum
  • research through design

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