Addressing the accessibility of social media

Cole Gleason, Patrick Carrington, Lydia B. Chilton, Benjamin M. Gorman, Hernisa Kacorri, Andrés Monroy-Hernández, Meredith Ringel Morris, Garreth W. Tigwell, Shaomei Wu

Research output: Chapter in Book/Report/Conference proceedingConference contribution

5 Scopus citations


Social media platforms are deeply ingrained in society, and they ofer many diferent spaces for people to engage with others. Unfortunately, accessibility barriers prevent people with disabilities from fully participating in these spaces. Social media users commonly post inaccessible media, including videos without captions (which are important for people who are deaf or hard of hearing) and images without alternative text (descriptions read aloud by screen readers for people who are blind). Users with motor impairments must find workarounds to deal with the complex user interfaces of these platforms, and users with cognitive disabilities may face barriers to composing and sharing information. Accessibility researchers, industry practitioners, and end-users with disabilities will come together to outline challenges and solutions for improving social media accessibility. The workshop starts with a panel of end-users with disabilities who will recount their Perspectives of Successes and Barriers. Industry professionals from social media companies (e.g., Facebook and LinkedIn) will detail their Design Process and Implementation Challenges in a panel with questions from atendees. The atendees will share their work and tackle Open Challenges and Future Research Directions. This workshop will forge collaborations between researchers and practitioners, and define high-priority accessibility challenges for social media platforms.

Original languageEnglish (US)
Title of host publicationCSCW 2019 Companion - Conference Companion Publication of the 2019 Computer Supported Cooperative Work and Social Computing
PublisherAssociation for Computing Machinery
Number of pages6
ISBN (Electronic)9781450366922
StatePublished - Nov 9 2019
Externally publishedYes
Event22nd ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2019 - Austin, United States
Duration: Nov 9 2019Nov 13 2019

Publication series

NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW


Conference22nd ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2019
Country/TerritoryUnited States

All Science Journal Classification (ASJC) codes

  • Software
  • Computer Networks and Communications
  • Human-Computer Interaction


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